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The work: “Every time a form comes in, I read it, decide if it’s urgent, and either ping the team or just log it.” This is a great fit for Workmore because it happens at unpredictable times and follows the same rules every time.

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The steps

  1. Start it when a form arrives. Add an arrival trigger that fires whenever a new submission comes in.
  2. Handle each submission on its own. If submissions can arrive in batches, split them so each one is handled separately.
  3. Decide the path. Add a Branch step: if the submission looks urgent (say, a chosen priority field or a keyword), send it down the “urgent” path; otherwise the “normal” path.
  4. Act on each path.
    • Urgent → a step that notifies the team right away.
    • Normal → a step that adds it to your tracking list or sheet.
Form arrives → (split) → Branch ─ urgent → Notify team
                                └ normal → Add to list

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Why a branch here

You already make this decision by hand every time a form comes in — “is this urgent?” The Branch step captures that one decision so the process makes it for you, the same way, every time.

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Make it yours

  • Add more paths with Route if you sort into more than two buckets (sales, support, spam).
  • Drop in a Filter earlier if some submissions should be ignored entirely.